FAQs
Answers to the questions guests ask most.
Can’t see your question? A real person replies within one working day.
Check-in is from 15:00 and check-out is by 11:00. Early arrival and late departure can be requested and are subject to availability.
It depends on the rate you choose. Rates that include breakfast are marked on the room selection step.
Most rates allow free changes up to seven days before arrival. The exact policy is shown before you pay.
Yes. Transfers can be added during booking or arranged later with the concierge.
Children of every age are welcome and cots are free. Selected rooms accept pets on request.
Yes. Pay securely online by card, Apple Pay or Google Pay when you book. You receive a confirmation by email straight away.
Planning a programme? Let's talk it through.
Thirty minutes with a travel consultant, no obligation.